VoIP Intercom Operations GuidePart #010935CDocument Part #930242Gfor Firmware Version 4.0.0CyberData Corporation2555 Garden RoadMonterey, CA 93940(83

Product OverviewHow to Identify This ProductOperations Guide 930242G CyberData Corporation3Figure 1-4. Typical Installation—Emergency Phone.WarningEl

Product OverviewHow to Identify This ProductOperations Guide 930242G CyberData Corporation41.3 Product Features●SIP ●Dual speeds of 10 Mbps and 100 M

Product OverviewHow to Identify This ProductOperations Guide 930242G CyberData Corporation51.4 Supported ProtocolsThe Intercom supports: ● SIP● HTTP

Product OverviewHow to Identify This ProductOperations Guide 930242G CyberData Corporation61.7 DimensionsFigure 1-5. Dimensions—Size of Unit With Cas

Product OverviewHow to Identify This ProductOperations Guide 930242G CyberData Corporation7Figure 1-6. Dimensions—Size of Unit Without Case3.7005.000

8Operations Guide 930242G CyberData Corporation2 Installing the VoIP Intercom2.1 Parts ListTable 2-1 illustrates the SiP VoIP and PoE Speaker parts.Ta

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation92.2 Intercom Setup2.2.1 VoIP Intercom ConnectionsFigure 2-7 show

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation102.2.2 Connecting a Device to the Auxiliary RelayThe VoIP Interc

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation112.2.3 Identifying the VoIP Intercom ConnectorsSee the following

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation12Figure 2-10. J1 and J7 Connector Locations.Table 2-3. Connector

CyberData Corporation 930242G Operations GuidePoE VoIP Intercom Operations Guide 930242G Part # 010935C COPYRIGHT NOTICE: © 2009, CyberData Corporatio

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation13Figure 2-11. JP11—RTFM Switch JumperTable 2-4. Connector Functi

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation142.2.4 Call Button and Indicator Light2.2.4.1 Initial PowerUpon

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation152.2.5 Network Connectivity, and Data Rate When you plug in the

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation162.2.5.1 Verify Network Activity The square, yellow Activity lig

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation172.2.6 RTFM Switch JumperWhen the Intercom is operational and li

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation182.2.6.2 Restore the Factory Default SettingsWhen troubleshootin

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation192.3 Configure the Intercom Parameters To configure the Intercom

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation202.3.1 Log in to the Configuration Home Page1. Open your browser

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation212. When prompted, use the following default Web Access Username

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation22Current SettingsSerial Number Shows the device serial number.Ma

CyberData Corporation 930242G Operations GuideImportant Safety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation232.3.2 Configure the Device1. Click the Device Configuration but

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation24Volume SettingsSpeaker Volume Type the desired Intercom volume

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation253. After changing the parameters, click the Save button.Link to

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation262.3.2.1 AutoprovisioningEnable Autoprovisioning OptionWith auto

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation272.3.3 Configure the Network Parameters 1. Click the Networking

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation283. After changing the parameters, click Save Settings. This upd

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation292.3.4 Configure the SIP Parameters1. Click SIP Config to open t

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation30Remote SIP Port* Enter the Remote SIP Port number (default 5060

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation313. After changing the parameters, click Save Settings.Link to t

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation322.3.4.1 Point-to-Point ConfigurationWhen the board is set to no

CyberData Corporation 930242G Operations GuidePictorial Alert IconsHazard LevelsDanger: Indicates an imminently hazardous situation which, if not avoi

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation332.3.4.2 Delayed DTMFOn the SIP Configuration page the dial out

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation342.3.5 Configure the Sensor Configuration ParametersThe door sen

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation351. Click Sensor Config to open the Sensor Configuration page (F

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation362. On the

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation373. After changing the parameters, click Save Settings.Link to t

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation382.3.6 Configure the Audio Configuration ParametersThe Audio Con

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation392. On the Audio Configuration page, enter values for the parame

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation40Available Space = Indicates how much space is left in the inter

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation412.4 Upgrade the Firmware and Reboot the IntercomTo upload the I

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation426. Click the Update Firmware button to open the Upgrade Firmwar

CyberData Corporation 930242G Operations GuideRevision HistoryRevision Date Released Description of ChangesA 10/3/2008 This is the first release of th

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation4310. Repeat steps 8 and 9 if you are uploading the Kernel and Ap

Installing the VoIP IntercomParts ListOperations Guide 930242G CyberData Corporation442.4.1 Reboot the IntercomTo reboot a Intercom, log in to the we

45Operations Guide 930242G CyberData CorporationAppendix A: Mounting the Intercom A.1 Mount the Intercom Before you mount the Intercom, make sure tha

Mount the IntercomOperations Guide 930242G CyberData Corporation46To mount the Intercom: 1. Plug the Ethernet cable into the Intercom Assembly (see Fi

Mount the IntercomOperations Guide 930242G CyberData Corporation472. To fasten the Intercom:• For wall mounting, use the two 8-32 X 1/4" FLAT HEA

Mount the IntercomOperations Guide 930242G CyberData Corporation48If the thread on the conduit is longer than 3/8 inch, then a stop nut (not supplied)

Mount the IntercomOperations Guide 930242G CyberData Corporation49Figure A-4 shows how to properly mount the VoIP Intercom.Figure A-4. MountingMountin

50Operations Guide 930242G CyberData CorporationAppendix B: Setting up a TFTP ServerB.1 Set up a TFTP ServerUpgrading the VoIP Intercom firmware requ

51Operations Guide 930242G CyberData CorporationAppendix C: Troubleshooting/Technical SupportC.1 Frequently Asked Questions (FAQ)A list of frequently

WarrantyOperations Guide 930242G CyberData Corporation52CyberData Corporation 2555 Garden Road Monterey, CA 93940 Attention: RMA "your RMA numb

CyberData Corporation 930242G Operations GuideRevision History (continued)Revision Date Released Description of ChangesG 6/16/2009 010935C board and v

Operations Guide 930242G CyberData Corporation53IndexNumerics100 Mbps indicator light 15AAC voltages 3, 10act light 16activate relay (door sensor)

Operations Guide 930242G CyberData Corporation54upgrading an older version of the intercom firmware to version 3.3.0 42where to download the latest f

Operations Guide 930242G CyberData Corporation55Rreboot 43, 44register expiration 30registration and expiration, SIP server lease 30remote SIP port

iOperations Guide 930242G CyberData CorporationContentsChapter 1 Product Overview 11.1 How to Identify This Product ...

1Operations Guide 930242G CyberData Corporation1 Product Overview1.1 How to Identify This ProductTo identify the VoIP Intercom, look for a model numbe

Product OverviewHow to Identify This ProductOperations Guide 930242G CyberData Corporation21.2 Typical System InstallationThe Voice-over-IP (VoIP) In