CyberData 011214 Manual de usuario Pagina 24

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E-MAIL – [email protected] • INTERNET – www.targetd.com
IP TELEPHONY
22
Intelligent
Recording
Call Tracker Plus
Stand-Alone Rack Mount Call Recording Unit with Built-In 1TB HDD – Analog
The Call Tracker Plus Series recorder can be used at a single location or it can be
used as part of a larger centrally managed Multi-Site application. The Call Tracker Plus
series can be congured for 8, 16, 24 or 32 line capacity and can be set to record a
combination of lines, analog extensions, or radio channels.
The Call Tracker Plus series comes standard with a 5" HD color touch screen display,
1 TB Hard Drive ( 70,000 hours of calls) as well as the ability to integrate with your
PBX via an SMDR interface that will enable you to track the calls to the extension that
made or received the call.
Other features include:
Built-In Speaker Remote Upgradeable Firmware
Recording warning announcment or beep tone option
Auto-Gain Control E-Mail Notications
Live Call Monitoring Statistical Reports
Multi-User Account Access Controls
Includes Management Player software that allows you to transfer calls from the
device to a computer and play the calls, email, live
monitor and review statistical data
CTPlus 8 8-Line Call Recording Unit
CTPlus 16 16-Line Call Recording Unit
CTPlus 24 24-Line Call Recording Unit
CTPlus 32 32-Line Call Recording Unit
MultiCorder T1/PRI
The MultiCorder from Intelligent
Recording delivers a simple and af-
fordable solution for recording PRI
lines. The MultiCorder is provided
with Intelligent Recording’s proven
BackOfce Recording software to
provide a robust recording solution that is simple to install and affordable.
Each MultiCorder unit can record all channels on the PRI, add additional units on the
same host PC (up to 3 per PC) for larger installations.
BackOfce Software Overview:
Records Caller ID, Number Dialed and Date & Time No complex network setup
Caller ID and digits dialed recorded as part of call record 'True Digital' recording
Flexible set-up for multiple applications – options include:
Directional Recording - Record all calls, record just inbound or outbound only
SMDR Integration available for most PBXs enables tracking calls by extension
Encryption Option ensures security of recorded calls
Store calls anywhere on your network
E-Mail notications if:
– Hardware failure or disconnect
– Software service stops
TARGET HAS THE BEST SELECTION, SERVICE and PRICES
CALL ACCOUNTING AND CALL CENTER MANAGEMENT SOFTWARE
Award-Winning Products with No-Nonsense Technical Support and Available Training
Call Center Management Software
Real time client
Monitor and report on agents and queues
Export capability
inDepth for NEC Aspire,IPKII, UX5000, SV8100/9100
Discovery Manager for Vertical Summit, LGMG80 and legacy
Vodavi products
Multiple supervisor support
Monitor and report on non call center activity
Real time alarms

Browser based software
Real time viewer
Scheduled reports by email
Cost-effective with pricing starting at 50 extensions and above
For single or multiple sites
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