Singlewire-enabled VoIP Indoor IntercomOperations GuidePart #011305, RAL 9003, Signal White Color Document Part #930943Afor Firmware Version 10.4.0C

Product OverviewProduct FeaturesOperations Guide 930943A CyberData Corporation31.3 Product FeaturesThe Singlewire-enabled VoIP Indoor Intercom has th

Product OverviewSupported ProtocolsOperations Guide 930943A CyberData Corporation41.4 Supported ProtocolsThe Intercom supports: •SIP• HTTP Web-based

Product OverviewProduct SpecificationsOperations Guide 930943A CyberData Corporation51.6 Product SpecificationsTable 1-1. Specifications Category Sp

6Operations Guide 930943A CyberData Corporation2 Installing the VoIP Indoor Intercom2.1 Parts ListTabl e 2-1 illustrates the VoIP Indoor Intercom part

Operations Guide 930943A CyberData Corporation7 Installing the VoIP Indoor Intercom2.2 Intercom ComponentsFigure 2-1 shows the components of the Inter

Operations Guide 930943A CyberData Corporation8 Installing the VoIP Indoor IntercomCall Button and the Call Button LED2.2.1 Call Button and the Call B

Operations Guide 930943A CyberData Corporation9 Installing the VoIP Indoor IntercomIntercom Connections2.3 Intercom Setup2.3.1 Intercom ConnectionsFig

Operations Guide 930943A CyberData Corporation10 Installing the VoIP Indoor IntercomUsing the On-Board Relay2.3.2 Using the On-Board RelayGENERAL ALER

Operations Guide 930943A CyberData Corporation11 Installing the VoIP Indoor IntercomWiring the Circuit2.3.3 Wiring the Circuit2.3.3.1 Devices Less tha

Operations Guide 930943A CyberData Corporation12 Installing the VoIP Indoor IntercomWiring the Circuit2.3.3.2 Door Strike Intermediate RelayFor wiring

CyberData Corporation 930943A Operations GuideVoIP Indoor Intercom Operations Guide 930943APart # 011305COPYRIGHT NOTICE:© 2014, CyberData Corporati

Operations Guide 930943A CyberData Corporation13 Installing the VoIP Indoor IntercomIdentifying the VoIP Intercom Connectors2.3.4 Identifying the VoIP

Operations Guide 930943A CyberData Corporation14 Installing the VoIP Indoor IntercomIdentifying the VoIP Intercom ConnectorsFigure 2-7. Connector Loca

Operations Guide 930943A CyberData Corporation15 Installing the VoIP Indoor IntercomActivity and Link LEDs2.3.5 Activity and Link LEDs2.3.5.1 Verifyin

Operations Guide 930943A CyberData Corporation16 Installing the VoIP Indoor IntercomRTFM Button2.3.6 RTFM ButtonWhen the Intercom is operational and l

Operations Guide 930943A CyberData Corporation17 Installing the VoIP Indoor IntercomAdjust the Volume2.3.6.2 Restoring the Factory Default SettingsWhe

Operations Guide 930943A CyberData Corporation18 Installing the VoIP Indoor IntercomFactory Default Settings2.4 Configure the Intercom Parameters To c

Operations Guide 930943A CyberData Corporation19 Installing the VoIP Indoor IntercomIntercom Web Page Navigation2.4.2 Intercom Web Page NavigationTabl

Operations Guide 930943A CyberData Corporation20 Installing the VoIP Indoor IntercomLog in to the Configuration Home Page2.4.3 Log in to the Configura

Operations Guide 930943A CyberData Corporation21 Installing the VoIP Indoor IntercomLog in to the Configuration Home PageFigure 2-12. Home Page3051000

Operations Guide 930943A CyberData Corporation22 Installing the VoIP Indoor IntercomLog in to the Configuration Home Page3. On the Home Page, review t

CyberData Corporation 930943A Operations GuidePictorial Alert IconsHazard LevelsDanger: Indicates an imminently hazardous situation which, if not avoi

Operations Guide 930943A CyberData Corporation23 Installing the VoIP Indoor IntercomConfigure the Device2.4.4 Configure the Device1. Click the Device

Operations Guide 930943A CyberData Corporation24 Installing the VoIP Indoor IntercomConfigure the Device2. On the Device Configuration page, you may e

Operations Guide 930943A CyberData Corporation25 Installing the VoIP Indoor IntercomConfigure the DeviceActivate Relay During Ring When selected, the

Operations Guide 930943A CyberData Corporation26 Installing the VoIP Indoor IntercomConfigure the DeviceNote You can change the SIP Volume, Multicast

Operations Guide 930943A CyberData Corporation27 Installing the VoIP Indoor IntercomConfigure the Network Parameters2.4.5 Configure the Network Parame

Operations Guide 930943A CyberData Corporation28 Installing the VoIP Indoor IntercomConfigure the Network Parameters2. On the Network Configuration pa

Operations Guide 930943A CyberData Corporation29 Installing the VoIP Indoor IntercomConfigure the SIP Parameters2.4.6 Configure the SIP Parameters1. C

Operations Guide 930943A CyberData Corporation30 Installing the VoIP Indoor IntercomConfigure the SIP Parameters2. On the SIP Configuration page, ente

Operations Guide 930943A CyberData Corporation31 Installing the VoIP Indoor IntercomConfigure the SIP ParametersNote You must click on the Save button

Operations Guide 930943A CyberData Corporation32 Installing the VoIP Indoor IntercomConfigure the SIP Parameters2.4.6.2 Point-to-Point ConfigurationWh

CyberData Corporation 930943A Operations GuideImportant Safety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.

Operations Guide 930943A CyberData Corporation33 Installing the VoIP Indoor IntercomConfigure the SIP Parameters2.4.6.3 Delayed DTMFOn the SIP Configu

Operations Guide 930943A CyberData Corporation34 Installing the VoIP Indoor IntercomConfigure the Nightringer Parameters2.4.7 Configure the Nightringe

Operations Guide 930943A CyberData Corporation35 Installing the VoIP Indoor IntercomConfigure the Nightringer Parameters2. On the Nightringer Configur

Operations Guide 930943A CyberData Corporation36 Installing the VoIP Indoor IntercomConfigure the Sensor Configuration Parameters2.4.8 Configure the S

Operations Guide 930943A CyberData Corporation37 Installing the VoIP Indoor IntercomConfigure the Sensor Configuration Parameters1. Click Sensor Confi

Operations Guide 930943A CyberData Corporation38 Installing the VoIP Indoor IntercomConfigure the Sensor Configuration Parameters2. On the Sensor Conf

Operations Guide 930943A CyberData Corporation39 Installing the VoIP Indoor IntercomConfigure the Multicast Parameters2.4.9 Configure the Multicast Pa

Operations Guide 930943A CyberData Corporation40 Installing the VoIP Indoor IntercomConfigure the Multicast Parameters2. On the Multicast Configuratio

Operations Guide 930943A CyberData Corporation41 Installing the VoIP Indoor IntercomConfigure the Audio Configuration Parameters2.4.10 Configure the A

Operations Guide 930943A CyberData Corporation42 Installing the VoIP Indoor IntercomConfigure the Audio Configuration ParametersFigure 2-21. Audio Con

Operations Guide 930943A CyberData CorporationRevision InformationRevision 930943A, which was released on October 3, 2014, corresponds to firmware ver

Operations Guide 930943A CyberData Corporation43 Installing the VoIP Indoor IntercomConfigure the Audio Configuration Parameters2. On the Audio Config

Operations Guide 930943A CyberData Corporation44 Installing the VoIP Indoor IntercomConfigure the Audio Configuration Parameters2.4.10.1 User-created

Operations Guide 930943A CyberData Corporation45 Installing the VoIP Indoor IntercomConfigure the Audio Configuration ParametersWhen you export an aud

Operations Guide 930943A CyberData Corporation46 Installing the VoIP Indoor IntercomConfigure the Event Parameters2.4.11 Configure the Event Parameter

Operations Guide 930943A CyberData Corporation47 Installing the VoIP Indoor IntercomConfigure the Event ParametersTabl e 2-16 shows the web page items

Operations Guide 930943A CyberData Corporation48 Installing the VoIP Indoor IntercomConfigure the Event Parameters2.4.11.1 Example Packets for EventsT

Operations Guide 930943A CyberData Corporation49 Installing the VoIP Indoor IntercomConfigure the Event ParametersUser-Agent: CyberData/1.0.0Content-L

Operations Guide 930943A CyberData Corporation50 Installing the VoIP Indoor IntercomConfigure the Event ParametersUser-Agent: CyberData/1.0.0Content-L

Operations Guide 930943A CyberData Corporation51 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning Parameters2.4.12 Configure the Auto

Operations Guide 930943A CyberData Corporation52 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning Parameters2. On the Autoprovisionin

iOperations Guide 930943A CyberData CorporationContentsChapter 1 Product Overview 11.1 How to Identify This Product ...

Operations Guide 930943A CyberData Corporation53 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning Parameters2.4.12.1 Autoprovisioning

Operations Guide 930943A CyberData Corporation54 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning Parameters• After rebooting, the bo

Operations Guide 930943A CyberData Corporation55 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning Parameters2.4.12.2 Get Autoprovisio

Operations Guide 930943A CyberData Corporation56 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning Parameters2.4.12.3 Time Zone String

Operations Guide 930943A CyberData Corporation57 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning ParametersTime Zone String Examples

Operations Guide 930943A CyberData Corporation58 Installing the VoIP Indoor IntercomConfigure the Autoprovisioning ParametersGMT+5 Islamabad, KarachiG

Operations Guide 930943A CyberData Corporation59 Installing the VoIP Indoor IntercomUploading the Firmware2.5 Upgrade the Firmware and Reboot the Inte

Operations Guide 930943A CyberData Corporation60 Installing the VoIP Indoor IntercomUploading the FirmwareFigure 2-29. Upgrade Firmware Page5. Select

Operations Guide 930943A CyberData Corporation61 Installing the VoIP Indoor IntercomReboot the Intercom2.5.2 Reboot the IntercomTo reboot a Intercom,

Operations Guide 930943A CyberData Corporation62 Installing the VoIP Indoor IntercomCommand Interface Post Commands2.6 Command InterfaceSome functions

Operations Guide 930943A CyberData CorporationiiB.1.2 In a Windows Environment ...

Operations Guide 930943A CyberData Corporation63 Installing the VoIP Indoor IntercomCommand Interface Post CommandsPlay the "4" audio file w

Operations Guide 930943A CyberData Corporation64 Installing the VoIP Indoor IntercomCommand Interface Post CommandsPlay the "Night Ring" aud

Operations Guide 930943A CyberData Corporation65 Installing the VoIP Indoor IntercomCommand Interface Post CommandsDelete the "Ringback tone"

66Operations Guide 930943A CyberData CorporationAppendix A: Mounting the Indoor Intercom A.1 Wall Mounting ComponentsBefore you mount the Intercom, m

Mounting the Indoor IntercomCable ConnectionsOperations Guide 930943A CyberData Corporation67A.2 Cable ConnectionsFigure A-1 shows how to properly co

Mounting the Indoor IntercomWall Mounting OptionOperations Guide 930943A CyberData Corporation68A.3 Wall Mounting OptionFigure A-2 shows a wall mount

Mounting the Indoor IntercomGang Box OptionOperations Guide 930943A CyberData Corporation69A.4 Gang Box OptionFigure A-3 shows a 1-Gang Box and a 2-G

Mounting the Indoor IntercomWall Cutout DimensionsOperations Guide 930943A CyberData Corporation70A.5 Wall Cutout DimensionsFigure A-4 shows the maxi

Mounting the Indoor IntercomPCB DimensionsOperations Guide 930943A CyberData Corporation71A.6 PCB DimensionsFigure A-5 shows the PCB dimensions and t

72Operations Guide 930943A CyberData CorporationAppendix B: Setting up a TFTP ServerB.1 Set up a TFTP ServerAutoprovisioning requires a TFTP server f

1Operations Guide 930943A CyberData Corporation1 Product Overview1.1 How to Identify This ProductTo identify the VoIP Indoor Intercom, look for a mode

73Operations Guide 930943A CyberData CorporationAppendix C: Troubleshooting/Technical SupportC.1 Frequently Asked Questions (FAQ)A list of frequently

Troubleshooting/Technical SupportContact InformationOperations Guide 930943A CyberData Corporation74C.3 Contact InformationContact CyberData Corporat

Troubleshooting/Technical SupportWarrantyOperations Guide 930943A CyberData Corporation75C.4 WarrantyCyberData warrants its product against defects i

Troubleshooting/Technical SupportWarrantyOperations Guide 930943A CyberData Corporation76C.4.2 Warranty & RMA Returns outside of the United State

Operations Guide 930943A CyberData Corporation77IndexNumerics16 AWG gauge wire 9Aact light 15activate relay (door sensor) 38activate relay (intrusion

IndexOperations Guide 930943A CyberData Corporation78dial-out extension strings 33dimensions 5maximum recommended wall cutout dimensions 70pcb dimensi

IndexOperations Guide 930943A CyberData Corporation79gang box option 69maximum recommended wall cutout dimensions 70wall cutout dimensions 70, 71wall

IndexOperations Guide 930943A CyberData Corporation80user ID 30SIP (session initiation protocol) 4SIP configuration 29SIP Server 30SIP configuration p

Product OverviewTypical System InstallationOperations Guide 930943A CyberData Corporation21.2 Typical System InstallationThe Singlewire-enabled Voice